This means we have access to continuous education and training from one of the world’s global leaders in hair care. Our spa service providers receive the latest education in skin care and health technology. Focus in education is a no brainer for us.
We thrive at professionalism, and one of our favorite mottos is “work hard, play hard.” We flourish on good vibes, optimism, and fun, and we’re just as passionate about making our guests beautiful, inside + out.
Speaking of our wonderful guests, we graciously attribute our success to their loyalty. That’s a statement we wholeheartedly live by. We are mindful of creating an ambience that feels like a retreat from the rigors of life, for every person who comes through our doors.
We’ve gotta be doing something right. We get to work with an incredible family of service providers and guests, every day.
Please be conscious + respectful of our salon guidelines. After all, we want to keep you good-looking, and do so in a pleasant atmosphere.
When reserving with our guest services team, a card on file is required to secure your appointment. No charges will be authorized to your account unless there is a breach of our cancellation policy. As a courtesy, we will send a text message, email or voice confirmation before any scheduled service. If we don’t hear back, one of our guest service specialists will give you a shout two days before your service, just as a friendly reminder.
We hope this never happens, but, as we’ve mentioned, our time spent with you (and preparing for your visit) is carefully curated. If less than 24 hours notice is given for a cancellation, 50% of the scheduled appointment will be charged to your card on file, an absolute no show is 100%.
If you’re displeased, we’re happy to return or exchange lightly used Redken and Pureology products purchased from the salon. We’ll help you find something you can’t get enough of. All tools can be returned for a full refund within 14 days of purchase. We offer a one-year warranty on any tool. Note: Manufacturer warranties should be handled directly with the manufacturer. Conveniently, we supply a variety of samples of our make up and skincare products. Let us know what products you’re pondering, and we’ll create a sample. Skincare sales are final.
Please be mindful of your children, and encourage their good nature. Many drawers contain sharp objects and chemicals. We don’t want to see anyone hurt, or crying. The salon is a retreat. We appreciate your attentiveness.
We accept both cash + card payments.
Visa | Mastercard | Discover | American Express
(A 3% surcharge applies to all major credit cards)
Our color formulas are proprietary and the result of extensive research and expertise. We are committed to providing you with the best results and personalizing your experience. If you wish to receive the exact formula used for your color treatment, it can be made available upon request for a fee of $350. Thank you for your understanding and continued trust in our services.
Gratuity is left to your discretion, and can be accepted on any form of payment. It’s always much appreciated.
Yes! Share the love. Gift cards can be purchased in-store + online, and never expire. Learn more
It’d be our suggestion to totally disconnect during your service, but we of course offer complimentary wifi.
We’ll ask a deposit percentage to book a wedding party. It is refundable, up to 14 days before the scheduled date of services.
Please inform your service provider if you have sensitive skin, allergies, or have previously had adverse reactions to color.
We’re always listening. Let us know how we can help you.
Monday | 8:30 – 7:00
Tuesday-Thursday | 8:30-9:00
Friday & Saturday 8:30 – 4:30
