Jenna McDermott

Front Desk Lead

Jenna leads the front desk at Shannon Aleksandr's with a level of efficiency and care that keeps everything running seamlessly. With an incredible memory for guests, their preferences, and the little details that matter most, she ensures every interaction feels personal, smooth, and thoughtfully handled.

Her passion is simple—taking care of people. Whether she's greeting guests as they walk in or answering multiple phone lines without missing a beat, Jenna brings a calm, steady presence that keeps the entire front of the salon moving effortlessly. She has a natural ability to anticipate needs before they arise, making her an essential part of both the guest experience and the team’s daily rhythm.

The salon is truly her extended family, and it shows in the way she connects with both guests and coworkers alike—genuine, dependable, and always looking out for others. She’s incredibly well loved for a reason.

Outside of the salon, Jenna enjoys spending time at home with her cat, Presley. While she’s not one to seek out the spotlight (or the grocery store), you can occasionally find her at a cookout or team event, enjoying time with the people she cares about most.

✨ If everything felt effortless… Jenna was already ten steps ahead.